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January 18, 2021 Service bulletin

It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering...

Thor Motor Coach technical service bulletin RC000210SADealer for 2017 Thor Motor Coach Four Winds, 2017-2018 Thor Motor Coach Chateau and 2018-2020 Thor Motor Coach Freedom Elite and others.

Bulletin number
RC000210SADealer
Component
Steering
Summary
It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash. This affects the following Thor Motor Coach products: 2017-2020 Chateau, Chateau Citation, Four Winds, Gemini, Quantum, Siesta, & Synergy; 2018-2019 Compass; 2018-2020 Freedom Elite; 2021 Sanctuary & Tranquility

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