Check a VIN

June 16, 2021 Service bulletin

When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or...

Jaguar technical service bulletin NAS21.05.005.2 for 2021 Jaguar XF and 2021 Jaguar F-Pace.

Bulletin number
NAS21.05.005.2
Component
Electrical system
Summary
When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to Connect (015)' error message may be displayed on the touchscreen. Connected infotainment features will also not function.

Owners of these vehicles have filed 2 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Jaguar XF?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history