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June 18, 2021 Service bulletin

No start due to battery discharge through audio unit if you confirm

Nissan technical service bulletin NTB21-053 for 2021 Nissan Sentra.

Bulletin number
NTB21-053
Component
Engine and engine cooling
Summary
2021 SENTRA; NO START DUE TO BATTERY DISCHARGE THROUGH AUDIO UNIT IF YOU CONFIRM The customer states that the engine would not crank, or cranked slowly and would not start. ACTION 1. Test the vehicle's 12 volt battery using the Midtronics DSS-5000 and recharge, or replace, the battery if necessary. 2. Confirm the current audio head unit software is version 321. 3. If the version is 321, update the audio head unit software to version 420.

Owners of these vehicles have filed 7 complaints in the engine category.

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