Infotainment screen stalls at Initialising

Bulletin number

2061536/2

Component

Electrical system

Summary

Infotainment screen stalls at Initialising. Customer statement / workshop findings Upon start-up of the Infotainment system, the home screen appears stuck in the Initialising procedure when this scenario is evident a spinning wheel is visible. Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started A technical DISS query should be raised by the retailer to highlight the issue described is evident.

Owners of these vehicles have filed 2 complaints in the electrical category.