On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications
Thor Motor Coach technical service bulletin RC000236SADealer for 2021-2022 Thor Motor Coach Sanctuary, 2020 Thor Motor Coach Siesta and 2021-2022 Thor Motor Coach Tranquility and others.
- Bulletin number
- RC000236SADealer
- Component
- Back over prevention
- Summary
- On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, & Synergy; 2020-2022 Delano & Tiburon; 2021-2022 Sanctuary & Tranquility motorhomes.
Owners of these vehicles have filed 1 complaints in the driver assistance category.
Vehicles covered
- Thor Motor Coach Sanctuary 2021-2022 20212022
- Thor Motor Coach Siesta 2020 2020
- Thor Motor Coach Tranquility 2021-2022 20212022
- Thor Motor Coach Delano 2020-2022 202020212022
- Thor Motor Coach Chateau Citation 2020 2020
- Thor Motor Coach Tiburon 2020-2022 202020212022
- Thor Motor Coach Redundant Synergy 2020 2020
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