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August 19, 2021 Service bulletin

In all of the affected vehicles, a one-speed transfer case was installed instead of the two-speed transfer...

Lincoln technical service bulletin 21B47 for 2021 Lincoln Navigator.

Bulletin number
21B47
Component
Power train
Summary
In all of the affected vehicles, a one-speed transfer case was installed instead of the two-speed transfer case that was intended to be installed with the heavy duty trailer tow package. As a result, the Slow Climb drive mode and the Neutral Tow setting will not be available on the Instrument Panel Cluster (IPC) message center display. This will prohibit the vehicle from being flat-towed and may cause poor drivability in extreme off-road conditions.

Owners of these vehicles have filed 7 complaints in the transmission category.

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