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September 23, 2021 Service bulletin

Dealer Message

Honda technical service bulletin ATI&09232021904 for 2019-2020 Honda CR-V and 2019-2020 Honda Civic.

Bulletin number
ATI&09232021904
Component
Electrical system
Summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Civics & CR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Owners of these vehicles have filed 322 complaints in the electrical category.

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