PG7B5 Driver Side Curtain Air Bag Campaign Quality Review Retailer Announcement INFINITI is committed to...

Bulletin number

PC834 - PG7B5 Ca

Component

Air bags

Summary

PG7B5 Driver Side Curtain Air Bag Campaign Quality Review Retailer Announcement INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (PG7B5). If the VIN displays QA campaign ID PC834, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. The VIN identified with this QA campaign ID is being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. What Retailers Should Do PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicle is affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC834. 2. Retailers should complete this action on both a retailed vehicle or a previously owned vehicle within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications.

Owners of these vehicles have filed 11 complaints in the airbags category.