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October 15, 2021 Service bulletin

Altec is notifying our customers with certain aerial devices that Ford has issued a customer satisfaction...

Altec technical service bulletin CSR 525 for 2017-2020 Altec Aerial Device.

Bulletin number
CSR 525
Component
Structure
Summary
Altec is notifying our customers with certain aerial devices that Ford has issued a customer satisfaction campaign for certain 2017 through 2020 model year F550 vehicles equipped with a Payload Plus Upgrade Package. Every affected unit is eligible to have the frame rail service kit installed by your authorized Ford dealer. Refer to the attached communication from Ford for information on authorized Ford dealers that can perform this work. The Ford kit installation has an expiration date of October 31, 2022. Ford encourages you to have this work performed as soon as possible. Altec is not able to install the frame rail service kit.

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