Customer statement / workshop findings: Knocking noise from the underside of the vehicle (front and/or...

Bulletin number

2064791/1

Component

Structure

Summary

Customer statement / workshop findings: Knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces. Technical background: Verify that the customer complaint matches the sound file within the Bentley Hub - Reference TPI Transaction number 2064791/- The noise present in the sound file can be caused by worn anti roll bar bushes, the noise can appear when driving over an uneven road surface or during a large suspension input for example: -Speed humps or potholes If the customer complaint occurs and the noise can be clearly assigned to the noise within the sound file - Refer to the instructions within the Measure section of this TPI

Owners of these vehicles have filed 1 complaints in the body category.