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November 25, 2021 Service bulletin

The software for the battery management system control unit does not correspond with the current series...

smart technical service bulletin 2021080017 for 2017-2019 smart Fortwo and 2017 smart Fortwo Cabriolet.

Bulletin number
2021080017
Component
Electrical system
Summary
The software for the battery management system control unit does not correspond with the current series production configuration in the vehicles of the above-mentioned model series transferred to you. The possibility thus exists that a fault message is displayed in the instrument cluster and it may every once in a while not be possible to start the vehicle.. For this reason, we kindly request that you update the software for the battery management system control unit in the affected vehicles. The work steps required for this purpose can be found in the attached work description.

Owners of these vehicles have filed 6 complaints in the electrical category.

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