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November 18, 2021 Service bulletin

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor...

Jaguar technical service bulletin H382NAS1 for 2021 Jaguar XF, 2021 Jaguar F-Pace and 2021 Jaguar E-Pace.

Bulletin number
H382NAS1
Component
Electrical system
Summary
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

Owners of these vehicles have filed 3 complaints in the electrical category.

Vehicles covered

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