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November 17, 2021 Service bulletin

Sliding Door Lock(s) Inoperative

Chrysler technical service bulletin 23-036-21 REV. A for 2015-2016 Chrysler Town and Country and 2015-2017 Dodge Caravan.

Bulletin number
23-036-21 REV. A
Component
Structure
Summary
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door.The doors can still be manually locked or unlocked.

Owners of these vehicles have filed 95 complaints in the body category.

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