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December 14, 2021 Service bulletin

Infotainment screen goes blank

Bentley technical service bulletin 2061173/2 for 2021 Bentley Bentayga and 2021 Bentley Bentayga Hybrid.

Bulletin number
2061173/2
Component
Equipment: electrical: infotainment
Summary
Infotainment screen goes blank - Connecting to apple CarPlay. Customer statement / workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1). Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query Please Note: There are instructions within the Measure section for both Wireless and Wired Connections

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