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December 14, 2021 Service bulletin

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure

Bentley technical service bulletin 2063410/3 for 2016-2022 Bentley Bentayga, 2018-2022 Bentley Continental GT and 2019-2022 Bentley Continental GT Cabrio and others.

Bulletin number
2063410/3
Component
Electrical system
Summary
Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794)

Owners of these vehicles have filed 4 complaints in the electrical category.

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