Infotainment home screen

Bulletin number

2061537/4

Component

Electrical system

Summary

Infotainment home screen - Loading messages visible on start up in multiple tiles. Customer statement / workshop findings: Upon start-up of the Home screen, loading messages can be seen in some or all of the tiles (Figure 1) Technical background: A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple pages of external data that can be associated with each individual tile. Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in loading than other tiles this is due to the amount of external data required to display the relevant information. TIP: If required, the delay can be reduced by only selecting tiles that do not communicate with external data sources, for example CAR or CLIMATE functions The operative should complete the questionnaire within the Measure section of this TPI, once completed the questionnaire should be attached to an existing or already open DISS query the operative should await feedback before conducting any further work

Owners of these vehicles have filed 2 complaints in the electrical category.