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November 18, 2021 Service bulletin

Software update for infotainment issues service information

Nissan technical service bulletin NTB21-107 for 2019-2020 Nissan Maxima.

Bulletin number
NTB21-107
Component
Electrical system
Summary
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide:  Stability improvements and “bug” fixes. Refer to steps 1-4 on pages 3-4 to confirm that this bulletin applies.

Owners of these vehicles have filed 4 complaints in the electrical category.

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