Software update for clock incorrect if you confirm

Bulletin number

ITB21-026

Component

Electrical system: software

Summary

SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs:  The clock resets to 1:00.  The clock changes 4-6 hours ahead of actual time.  Set Clock Manually icon is grayed out. ACTION 1. Confirm that the Infotainment software version is not 4710. See Check Software Version on page 3. 2. If the Infotainment software version is not 4710, perform Update AV Control Unit starting on page 5. 3. Manually set the clock time and date to complete the infotainment update.

Owners of these vehicles have filed 17 complaints in the electrical category.