Rotating display/screen noise

Bulletin number

2065895/1

Component

Electrical system

Summary

Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle. Condition: Various rotating display/screen noises during operation Technical Background: If the Bentley Rotating display (BRD) is partially rotated and unresponsive (e.g. not presenting one of the facias) the display must be rotated in order to remove the veneer facia, dials or MMI screen However Manual rotation of the BRD will damage the drive belt and link arm, please raise a DISS query stating the BRD is unresponsive, the DISS query will be evaluated and the BRD unlock procedure will be supplied (If required) Do Not conduct any further work until advised CAUTION: In the event that damage was caused by attempting to rotate the BRD manually without following the BRD unlock procedure the applicable warranty claim may be cancelled The symptoms listed below are listed as a guideline to enable the applicable noise issue to be diagnosed and repaired, in the event the noise and/or symptom does not match any of the Scenarios listed below, the operative should raise a DISS query and await feedback before conducting any further work

Owners of these vehicles have filed 2 complaints in the electrical category.