Rotating display/screen

Bulletin number

2065894/1

Component

Electrical system

Summary

Rotating display/screen - Fault diagnosis for operational complaints. Customer statement / workshop findings: Various rotating display operational complaints. The operative should ensure the correct TPI is followed depending on the actual issue(s) as follows: - TPI 2065895/- Rotating display/screen noise - Diagnosis for complaints relating to noise during operation/during a drive cycle, should be considered for any issues which relate to noise issues - TPI 2065896/- Rotating screen alignment IMPORTANT: The Rotating screen alignment TPI should be considered for any issues which relate to noise and overall functionality. HINT: Alignment abnormalities may cause functionality/noise issues - TPI 2065897/- Rotating display inoperative (Rotating display may fail to function or get stuck in one position) should be considered for vehicles up to and including VIN SCBCA13S3KC073865 If the Bentley rotating Display (BRD) is partially rotated and unresponsive (e.g. not presenting one of the facias) the display must be rotated in order to remove the veneer facia, dials or MMI screen - However Manual rotation of the BRD will damage the drive belt and link arm, please raise a DISS query stating the BRD is unresponsive, the DISS query will be evaluated and the BRD unlock procedure will be supplied (If required) Do Not conduct any further work until advised CAUTION: In the event that damage was caused by attempting to rotate the BRD manually without following the BRD unlock procedure the applicable warranty claim may be cancelled NOTE: For all other Bentley rotating display (BRD) operational issues, the operative should follow the remaining instructions within the Measure section of this TPI

Owners of these vehicles have filed 2 complaints in the electrical category.