A problem was discovered in service where multiple vehicles have had an issue recharging if the Battery...

Bulletin number

SB-22-001

Component

Electrical system

Summary

A problem was discovered in service where multiple vehicles have had an issue recharging if the Battery temperature falls below 0C°. This potentially affects all 2019-2022 D-Deliverators, E-Rapid Responders, R-Roadsters, and T-FUVs. When this occurs there is a fault that requires a hard reset to restore the vehicle. When the fault occurs, loss of regenerative braking. The root cause was confirmed that the Charger Enabled Relay (CER) was latching out when CCL drops below 0A more than 2 times in a minute. This was being caused by battery temperature dropping to 0°C, or state of charge rising to 100%.There will be new firmware updates made available. Customers will need to bring their vehicles in to have the new firmware updated.

Owners of these vehicles have filed 1 complaints in the electrical category.