Determining correct windshield washer pump operation service information

Bulletin number

NTB22-008

Component

Visibility

Summary

DETERMINING CORRECT WINDSHIELD WASHER PUMP OPERATION SERVICE INFORMATION The windshield washer system of the APPLIED VEHICLES operates differently than those used in past models. The benefits of this new style of system are:  More efficient use of fluid  The windshield washer fluid spray does not block the driver’s vision when cleaning the windshield  The windshield washer fluid sprays directly onto the windshield only. This prevents the washer fluid from being sprayed onto the vehicle behind you, or nearby pedestrians. If the customer indicates that the front windshield washer is not working, or has poor performance, use the SERVICE PROCEDURE in this bulletin to confirm correct operation.  If the windshield washer pump is found to be functioning properly, educate the customer on the system benefits, as indicated above.  If the windshield washer pump is not be functioning properly, refer to the ESM for further diagnostic information.

Owners of these vehicles have filed 17 complaints in the visibility category.