Rear HVAC control head memory upgrade

Bulletin number

TSB_CLI047_R1

Component

Visibility

Summary

TECHNICAL SERVICE BULLETIN: REAR HVAC CONTROL HEAD MEMORY UPGRADE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to perform a wire harness upgrade on some 2020MY Telluride (ON) vehicles, produced from January 8, 2019 through June 4, 2019, which may experience a condition where the rear HVAC control head does not retain its previous settings and/or may reset to A/C on after the vehicle is turned off for a prolonged period of time.

Owners of these vehicles have filed 152 complaints in the visibility category.