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April 15, 2016 Service bulletin

Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.

Jeep technical service bulletin 23-016-16 for 2011-2016 Jeep Grand Cherokee and 2011-2016 Dodge Durango.

Bulletin number
23-016-16
Component
Seats: mid/rear assembly: head restraint
Summary
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.

Owners of these vehicles have filed 1,094 complaints in the seats category.

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