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March 16, 2022 Service bulletin

That the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer

Mazda technical service bulletin 09-011/22 for 2019-2020 Mazda MAZDA3.

Bulletin number
09-011/22
Component
Electrical system
Summary
Some vehicles without i-ACTIVSENSE may exhibit that the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer. Since vehicles without i-ACTIVSENSE do not have an i-ACTIVSENSE switch, there is no way to clear the i-ACTIVSENSE OFF symbol. This is caused by a communication error between the new speedometer and the vehicle control module (VCM) due to a software level difference.

Owners of these vehicles have filed 14 complaints in the electrical category.

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