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March 11, 2022 Service bulletin

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018...

Mercedes-Benz technical service bulletin SC-202203005 for 2015-2018 Mercedes-Benz C300, 2016-2018 Mercedes-Benz GLC 300 and 2015-2017 Mercedes-Benz C350 and others.

Bulletin number
SC-202203005
Component
Engine and engine cooling
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the current production specifications. It is possible that the next maintenance interval is displayed to the user as a negative distance reading in the instrument cluster. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.

Owners of these vehicles have filed 466 complaints in the engine category.

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