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April 24, 2014 Service bulletin

The basic settings of the active engine mounts in the subframe mount control module, J931, are deactivated...

Audi technical service bulletin 27 14 23 2036392 for 2013-2014 Audi A8, 2013-2014 Audi S6 and 2013-2014 Audi S7 and others.

Bulletin number
27 14 23 2036392
Component
Electrical system
Summary
The basic settings of the active engine mounts in the subframe mount control module, J931, are deactivated when work is done on either of the vehicle electrical system control modules, J519 and/or J520 (for example, when a key is programmed). As a result, the vehicle vibrates or judders when cylinders are actively switched off.

Owners of these vehicles have filed 9 complaints in the electrical category.

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