Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2022...

Bulletin number

SC-2022030031

Component

Power train

Summary

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2022 EQS-Class (297 platform) vehicles, the powertrain control unit software may not correspond to current product specifications. It is possible that the vehicle may not enter into “READY” mode and if so, the vehicle would not start. In addition, a warning message may be displayed (e.g. "Towing prohibited", battery symbol with text "Fault", "High-voltage electrical system fault", or “error message about the 12V battery”) in the instrument cluster. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software

Owners of these vehicles have filed 3 complaints in the transmission category.