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May 23, 2022 Service bulletin

Low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in...

Lincoln technical service bulletin SSM 50800 for 2020-2022 Lincoln Aviator PHEV and 2020-2022 Ford Explorer Hybrid.

Bulletin number
SSM 50800
Component
Electrical system
Summary
Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in the body control module (BCM). Refer to Workshop Manual, Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, it is not necessary to replace a complete wire harness to obtain this fuse. Service part number JU5Z-14526-A is now available separately for service.

Owners of these vehicles have filed 12 complaints in the electrical category.

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