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November 16, 2018 Service bulletin

Special Coverage

Cadillac technical service bulletin 18357 for 2014 Cadillac Ats.

Bulletin number
18357
Component
Power train
Summary
Special Coverage. On some vehicles, the vehicle may inadvertently shift into manual mode and, depending on the vehicle?s speed, the transmission will automatically downshift to first or second gear, resulting in a safe, but unwanted vehicle deceleration. If this occurs, the driver will not be able to shift out of manual mode until the vehicle. is turned off and back on again. The vehicle will also set diagnostic trouble codes P0816 and P1876. Dealers are to remove and replace the shifter assembly. The repairs will be made at no charge to the customer

Owners of these vehicles have filed 30 complaints in the transmission category.

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