Rivian is initiating a customer satisfaction campaign for some 2022 R1T vehicles that may experience...

Bulletin number

RCA-18-22-003-1

Component

Suspension

Summary

Rivian is initiating a customer satisfaction campaign for some 2022 R1T vehicles that may experience vibration and noise from the left rear floor due to movement in the hydraulic suspension lines. Hydraulic suspension line movement could cause the lines to vibrate and make contact with the left rear floor and HV Battery housing while the vehicle is in motion. This condition may result in a loud, noticeable noise from the left rear floor and may eventually result in damage to the hydraulic suspension lines. Damaged hydraulic suspension lines may result in a loss of hydraulic suspension pressure, resulting in noticeable suspension sag, increased body roll, and/or the vehicle may enter a reduced performance safe-state mode with limited speed. If the vehicle enters a reduced performance safe-state mode, there will be a notification displayed and a malfunction indicator lamp illuminated on the driver display. Rivian will install a vibration damper to dampen vibrations and will ensure hydraulic suspension lines are fully restrained or replaced if damaged. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Owners of these vehicles have filed 17 complaints in the suspension category.