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April 13, 2022 Service bulletin

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION IMPORTANT:  For Sentra, if Service Comm shows...

Nissan technical service bulletin NTB22-028 for 2021 Nissan Sentra and 2021 Nissan Kicks.

Bulletin number
NTB22-028
Component
Electrical system
Summary
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION IMPORTANT:  For Sentra, if Service Comm shows that PM991 applies to the vehicle you are working on, perform PM991 and do not apply this bulletin.  Refer to NTB21-038 to verify if the customer concern is a Hardware or Software related issue. This bulletin does not apply to hardware issues. The software update in the following SERVICE PROCEDURE is to address the items below:  Stability improvements and "bug" fixes  High Frequency noise with audio system display ON Refer to steps 1 - 5 starting on page 3 to confirm that this bulletin applies.

Owners of these vehicles have filed 50 complaints in the electrical category.

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