On some Model S vehicles manufactured before June 1, 2021, the charge port door may be unresponsive to a...

Bulletin number

SB2217005

Component

Electrical system: propulsion system: traction battery

Summary

On some Model S vehicles manufactured before June 1, 2021, the charge port door may be unresponsive to a charge cable button press and may not open because of poor Ultra High Frequency (UHF) antenna performance. However, the charge port door still opens through the touchscreen, press-to-open (vehicle unlocked), key fob, or mobile app.

Owners of these vehicles have filed 25 complaints in the electrical category.