Manual Park Release Cable If customer comes into the dealership with their vehicle unable to shift into...

Bulletin number

9004481

Component

Power train

Summary

Manual Park Release Cable If customer comes into the dealership with their vehicle unable to shift into Park (P), and dealer root causes issue to the MPR cable (manual park release) Condition - rotary shifter is shifted into Park, but the vehicle is physically not in Park. Customer may experience, flashing PRNDL or cluster message (unable to shift to park). There's an auto park feature, EVIC messaging, door chime, and the EPB will activate when the door is open if the transmission is not in park. Please contact the following individual prior to repairing the vehicle: FCA Redacted Content If no response in 15 minutes, please proceed with repair.

Owners of these vehicles have filed 122 complaints in the transmission category.