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June 29, 2022 Service bulletin

Amp logic update/replacement for noise/no sound issues (SA494A)

Kia technical service bulletin TSB_ELE257 for 2022 Kia EV6.

Bulletin number
TSB_ELE257
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AMP LOGIC UPDATE/REPLACEMENT FOR NOISE/NO SOUND ISSUES (SA494A) - This Service Action (SA494A) supersedes SA494, which is now closed. Please follow the updated information in this bulletin. This bulletin provides the procedure to inspect the audio sound system in different modes and update the 'AMP' software logic to improve noise and mute prevention logic, or to replace the AMP on some 2022MY EV6 (CV) vehicles produced from November 17, 2021 through February 15, 2022. Depending on the inspection results, the external AMP system software may need to be updated or the AMP may need to be replaced.

Owners of these vehicles have filed 212 complaints in the electrical category.

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