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June 3, 2022 Service bulletin

Head unit for Audio 30/40 VIS (Garmin)

Mercedes-Benz technical service bulletin LI82.85-N-071595 for 2019-2022 Mercedes-Benz Metris.

Bulletin number
LI82.85-N-071595
Component
Electrical system
Summary
Complaint Head unit for Audio 30/40 VIS (Garmin) - Problems at market launch. Information: At market launch of the head unit for Audio 30/40 VIS (Garmin), some of the functions are only available to a limited extent or are not yet available. This can result in various problems. At the workshop, during delivery inspection: 1. After transport mode is deactivated, the Audio 30/40 VIS (Garmin) head unit cannot be commissioned. 2. Apple CarPlay or Android Auto not available (see "Important mail" 16-2020) (Smartphone Integration). Other possible customer complaints: - System: System instability when using Bluetooth telephony, the multimedia system and/or the USB flash drive. - Reversing camera: Reversing camera menu inoperative when starting the system. - Bluetooth telephony: No call list display. - Bluetooth telephony: No name display for calls if telephone number is not stored with country code +34. Cause Software release. Remedy Update control unit software

Owners of these vehicles have filed 3 complaints in the electrical category.

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