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June 2, 2022 Service bulletin

The connection of the customer's smartphone connected via the original USB cable is disconnected after an...

Mercedes-Benz technical service bulletin LI82.85-N-074054 for 2019-2022 Mercedes-Benz Metris.

Bulletin number
LI82.85-N-074054
Component
Electrical system
Summary
Complaint The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Cause Hardware for radio control unit (Audio) (N87/15) Remedy Modification to hardware for radio control unit (Audio) (N87/15). Due to the worldwide semiconductor crisis and internal development processes, this remedy will only be available by the start of/middle of 2023 at the earliest.

Owners of these vehicles have filed 3 complaints in the electrical category.

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