Complaint Customer may have one or more of the following complaints: • Vehicle location is shown...
Mercedes-Benz technical service bulletin LI82.85-P-074970 for 2017-2021 Mercedes-Benz C300, 2017, 2020 Mercedes-Benz C350 and 2017-2022 Mercedes-Benz AMG C43 and others.
- Bulletin number
- LI82.85-P-074970
- Component
- Equipment
- Summary
- Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: • Re-format an empty USB drive to NTFS (do not use quick formatting option) • Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive • Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) • Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data • Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Vehicles covered
- Mercedes-Benz C300 2017-2021 20172018201920202021
- Mercedes-Benz C350 2017, 2020 20172020
- Mercedes-Benz AMG C43 2017-2022 201720182019202020212022
- Mercedes-Benz AMG C63 2017-2021 20172018201920202021
- Mercedes-Benz C450 2017 2017
- Mercedes-Benz C350E 2017-2020 2017201820192020
- Mercedes Benz C 300 4matic 2018 2018
- Mercedes-Benz AMG C63S 2017, 2019-2022 20172019202020212022
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