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May 21, 2014 Service bulletin

The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in...

Audi technical service bulletin 147720305809 for 2012-2014 Audi A6, 2012-2014 Audi A8 and 2012-2014 Audi A7.

Bulletin number
147720305809
Component
Back over prevention: software
Summary
The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in the condition. Improved software for the comfort system central control module, J393 (address word 46) in production. Service software update will follow at a later date (to be determined).

Owners of these vehicles have filed 13 complaints in the driver assistance category.

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