Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models...
Zero technical service bulletin SVB-TSB-22-001 for 2022 Zero SR, 2022 Zero SR/S and 2022 Zero SR/F.
- Bulletin number
- SVB-TSB-22-001
- Component
- Electrical system
- Summary
- Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models manufactured before February 2, 2022 have cellular connectivity modules (CCMs) with firmware that cannot be upgraded over-the-air (“OTA”). This firmware also limits the functionality of the Zero Motorcycles’ Nextgen mobile application. In the interest of customer satisfaction, Zero Motorcycles has elected to initiate a voluntary service campaign to remedy this issue. The remedy is to have Zero Motorcycles dealers inspect and update the CCM firmware on affected motorcycles.
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