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July 13, 2022 Service bulletin

Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20)

Bentley technical service bulletin 2067512/1 for 2022 Bentley Bentayga.

Bulletin number
2067512/1
Component
Electrical system
Summary
Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20). Technical background: In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed. Remedy: Carry out the instructions within the Work section to completion

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