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June 17, 2017 Service bulletin

Intermittent Engine Shudder While Driving

Jeep technical service bulletin 09-004-17 for 2014 Jeep Grand Cherokee and 2014 Ram 1500.

Bulletin number
09-004-17
Component
Engine and engine cooling
Summary
Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.

Owners of these vehicles have filed 797 complaints in the engine category.

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