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June 25, 2021 Service bulletin

Rear Shock Eye Can Detach From Shock Body

Ram technical service bulletin 1700121 for 2021 Ram Promaster.

Bulletin number
1700121
Component
Suspension: rear: shock absorber
Summary
Rear Shock Eye Can Detach From Shock Body This bulletin involves inspecting the Julian date on both the left and right rear shock absorbers and possibly replacing one or both rear shock absorbers. The customer may comment on one or more of the following:A clunk noise from the rear of the vehicle. A harsh or bouncy ride.

Owners of these vehicles have filed 3 complaints in the suspension category.

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