Expiration Notification

Bulletin number

PC861 2013-2018

Component

Exterior lighting

Summary

Expiration Notification - Halogen Headlamp Voluntary Service Campaign Dealer Announcement On March 25, 2022 Nissan launched a Voluntary Service Campaign on certain MY2013-2018 Nissan Altima vehicles with halogen headlamps dimming due to delamination to support the settlement approved by the court presiding over the class action lawsuit. Customers that obtained approval by the Settlement Administrator were included in this VSC. Dealers were to inspect for delamination and, if necessary, replace both the right and left Halogen Headlamps. This customer service campaign and customer reimbursement for these repairs are no longer available under PC861. What Dealers Should Do 1. Service Comm will deactivate PC861 on any VINs that have not yet been inspected and/or repaired on September 23, 2022. 2. For vehicles that had halogen headlamp inspection under PC861 between May 20, 2022 and September 23, 2022, were diagnosed with no good (NG) condition but the repair was not completed due to parts not yet available will move to campaign ID PC890. a. For vehicles that had halogen headlamp inspection before May 20, 2022, were diagnosed with a no good (NG) condition and a dealer was not able to make claim, please email [email protected] for claim processing support. 3. VINs will be noted with PC890 in Service Comm/NSH to allow future headlamp replacement as parts become available. 4. Dealers should use NTB22-039 to correct any vehicles subject to PC890. 5. Once repaired, dealers should submit the claim, using the appropriate claims coding provided for the action taken, and release the vehicle.

Owners of these vehicles have filed 1,085 complaints in the lights category.