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January 28, 2022 Service bulletin

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest...

Jeep technical service bulletin 0802222 for 2020-2021 Jeep Grand Cherokee, 2020-2022 Dodge Durango and 2022 Jeep Grand Cherokee 4xe.

Bulletin number
0802222
Component
Electrical system
Summary
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

Owners of these vehicles have filed 294 complaints in the electrical category.

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