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July 12, 2022 Service bulletin

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the...

Ram technical service bulletin 2102122 for 2020 Ram 3500, 2020 Ram 5500 and 2020 Ram 4500.

Bulletin number
2102122
Component
Electrical system
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade, an abrupt deceleration may be felt. A clunk heard when shifting from park to reverse or drive. Cold engine flare during a shift. A delay when coasting down, vehicle is in a downshift at low speedsand then trying to accelerate. (The vehicle will have a hesitation as the vehicle tries to change gears to accommodate the new pedaldemand). Excessive shifting(DD and DP Only). Engine flare caused by the transmission releasing the clutch too early duringa 1 to 2 shift. Poor shift quality. Shift or gear hunting.

Owners of these vehicles have filed 9 complaints in the electrical category.

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