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October 21, 2022 Service bulletin

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year...

Mercedes-Benz technical service bulletin NCU-2022100003 for 2022 Mercedes-Benz EQS 450, 2022 Mercedes-Benz EQS 580 and 2022 Mercedes-Benz AMG Eqs.

Bulletin number
NCU-2022100003
Component
Electrical system
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles, instrument cluster control unit software does not correspond with the current series production configuration. The possibility exists that the fault message "Content not available at current vehicle position" is incorrectly shown in the instrument cluster. The instrument cluster will still function accordingly. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the instrument cluster control unit software.

Owners of these vehicles have filed 12 complaints in the electrical category.

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