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September 20, 2022 Service bulletin

Telematics Box Module (TBM) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides...

Ram technical service bulletin 0817622 for 2022 Ram Promaster.

Bulletin number
0817622
Component
Electrical system
Summary
Telematics Box Module (TBM) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 5.11.0 update to 5.20.2, Estimated launch date of 10/7/22. Customers may experience the following: All data App and remote operations feature are missing.

Owners of these vehicles have filed 16 complaints in the electrical category.

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