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November 21, 2022 Service bulletin

Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out

Mazda technical service bulletin 09-047-22 for 2019-2020 Mazda CX-5 and 2019-2020 Mazda CX-9.

Bulletin number
09-047-22
Component
Structure
Summary
Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This concern may be caused by the following: - The space between the mirror frame and the inner base may be too tight to allow for proper movement. - Due to insufficient water tightness, water enters the electric fold-in unit and results in corrosion damage. - The friction around the folding mechanism shaft may become increased. To eliminate this concern, the following mass-production changes have been implemented: - The hole (1) in the mirror frame connected to the inner base has been enlarged. - The overlapping area (2) of the water-proof seal (inside electric fold-in unit) has been extended. - The washer material has been improved and an additional washer has been added to the shaft.

Owners of these vehicles have filed 17 complaints in the body category.

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