Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles which may have...

Bulletin number

RCA-78-22-013-1

Component

Electrical system

Summary

Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles which may have been built with a body control module (BCM) that was incorrectly assembled by the supplier. An incorrectly assembled BCM may cease functioning, which would cause an affected vehicle to enter a reduced performance safe state mode and a "Limited Performance Mode" indicator light will illuminate on the driver display. Although this condition has only been observed in one customer vehicle, it is possible that an affected vehicle could lose all exterior lighting and all electronic door locking functionality simultaneously with entering the reduced performance safe state mode. If a locked condition occurs, the vehicle can be exited by pulling the interior door handle twice. Rivian will replace the body control module in the affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Owners of these vehicles have filed 9 complaints in the electrical category.